Frequent questions

WHERE COUNTRY CAN I BUY FROM VIRALOFICIAL.COM?

Currently you can buy through our website from Spain.

HOW CAN I PAY MY PURCHASES?

We accept as a form of payment Card (Credit and Debit) as well as bank transfer and counter-reimbursement.

VIRAL will never store the data of your card, but it enables a fully secure communication system with our bank, they manage the collection in a safe way.

HOW ARE THE SHIPMENTS CARRIED OUT AND WITH WHAT COST?

At VIRAL we always use leading transport companies in their sector and with the highest levels of service. In Spain, it is normal for it to be delivered within 48 hours of the purchase from 2:00 p.m., always talking about working days. All shipping costs incurred on products from the website of www.viraloficial.com are FREE.

HOW TO RETURN OR CHANGE A PRODUCT?

Viral does not support the exchange between a product purchased by the user for another product that is offered on the website.

In case the user wants to make the change in a product he will have a period of 14 calendar days to return all or part of the order without penalty and without the need to indicate the reasons. The user will be responsible for the direct cost of returning to Viral, whether he returns the order in full or decides to return only one of the products of the order. To complete the process, please contact administracion@viralsport.es.

Then you must make the new order you want.


Viral Sport

VIRAL SPORT